How do I get a refund?

For all readings and custom charts purchased in the Co—Star app, users need to reach out directly to the App Store where they made their initial purchase. For all readings purchased on the Co—Star website, please message us directly.

App store/ iOS: Please contact Apple support directly to process it for you--you can find the App store refund info here. Apple tends to issue the refunds immediately.

Play store/ Android: Please contact Google Play help with your order number, which you can find in your emailed receipt or Google Play order history (info here). It looks like this: GPA.0000-0000-0000-00000. https://support.google.com/googleplay/answer/2850369?hl=en "

Website:

1. 1. We do not accept returns for Co—Star merch.

   2. For any issues with a reading purchased on the website, please email us directly at [e-mail] for support.

While we are not authorized to request a refund from the App Stores on your behalf, please reach out to us at [e-mail] if you have any questions.